Frequently Asked Question
Search FAQ
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Registration
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Q : How do I register?
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Q : Are there any charges for registration?
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Q : Do I have to necessarily register to shop on Al Adil?
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Q : Can I add more than one delivery address in an account?
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Q : Can I have multiple accounts for members in my family with different mobile number and email address but same or common delivery address?
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Q : How do I register?
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Account Related
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Payment
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Delivery Related
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Q : When will I receive my order?
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Q : How do I change the delivery info (address to which I want products delivered)?
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Q : Do you deliver in my area?
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Q : Will someone inform me if my order delivery gets delayed?
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Q : What is the minimum order for delivery?
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Q : How do I check which items were not available from my order? Will someone inform me about the items unavailable in my order before delivery?
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Q : When and how can I cancel an order?
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Q : When will I receive my order?
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Customer Related
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Others