Q : When and how can I cancel an order?

Answer : When the order is on the processing stage (you can check the status of your order through our track your order system). Cash on delivery orders will have a cancellation charge of 10%.

What You Receive Is What You Pay For. At the time of delivery, we advise you to kindly check every item as in the invoice. Please report any missing item that is invoiced. As a benefit to our customers, if you are not available at the time of order delivery or you haven’t checked the list at the time of delivery we provide a window of 48hrs to report missing items. This is applicable only for items that are invoiced.